Shipping Policy
Shipping Policy
Last Updated: July 30, 2026
At Try Fortis, we are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information about processing times, delivery estimates, and shipping procedures.
1. Order Processing
All orders are processed within 1–3 business days after your order has been placed.
Orders are processed Monday through Friday, excluding public holidays.
During periods of high demand, promotions, or holidays, processing times may be slightly longer. If this occurs, we will do our best to keep you informed.
2. Shipping Times
After your order has been processed, estimated delivery times are:
Estimated Delivery: 3–12 Business Days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or courier delays.
3. Shipping Costs
Shipping costs are calculated at checkout.
From time to time, Try Fortis may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, your order may be delayed or returned to us. Additional shipping charges may apply if reshipment is required.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.
7. Lost, Delayed or Stolen Packages
While we work with reliable shipping partners, delivery delays can occasionally occur.
If your package appears to be delayed, please first check the tracking information provided.
If you believe your shipment has been lost, please contact us at:
Email: info@try-fortis.com
We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
8. Delivery Delays
Estimated delivery times are not guaranteed.
Unexpected circumstances such as severe weather, customs inspections, carrier disruptions, peak shopping seasons, or other events beyond our control may affect delivery times.
We appreciate your patience and understanding should any delays occur.
9. Split Shipments
In some cases, your order may arrive in multiple packages.
This may occur if products are shipped from different fulfillment locations or if certain items become available at different times.
You will receive tracking information for each shipment when applicable.
10. Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible at:
Once an order has entered the fulfillment process or has been shipped, we may no longer be able to make changes or cancel it.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Try Fortis
Business Name: Try Fortis
Email: info@try-fortis.com
We aim to respond to all inquiries as quickly as possible and appreciate your patience while we assist you.